Finding your product
There are several ways of finding the product you wish to purchase:
- 1 Use the search bar on the home page and type in the product number, name or key words for the product that you are looking
- 2 Click on the relevant Products tab at the top of the page to go to the product category pages. From there select your printer category and printer and the product options will be presented on screen
- 3 Hover your mouse over the menu at the top of the page and a drop down list will appear in a flyout box. From there select your printer category and printer and the product options will be presented on screen
- 4 Select the product category you require on the selector on the home page. From there select your printer and the product options will be presented on screen
Ordering staples
To order the correct staples for your machine you first need to know your Xerox Finisher Type. Finisher Types are listed in your printer’s Printer Configuration Report (see example). The Printer Configuration Report is available via the menu on the Printer User Interface Screen (instructions will vary by machine).
Once you have found your Finisher Type, refer to this staples matrix to find the correct staples part number for your printer.
If you're unable to find the item you want, contact the Customer Care team via email or phone on 0800 169 6343 (freephone) or 020 36 95 06 22 (landline) Mon-Fri 08.00-16.00.
End Of Life (EOL) products
From time-to-time older products are retired from the Xerox range. If a replacement item is available, it will automatically be included in the relevant product category. If no item is listed, it is likely it has been completely discontinued. If you’re unable to find the product you want, contact the Customer Care team via email to check the status.
Product information
If you can’t find the product you want, are not sure what to order or need more information simply contact our friendly Customer Care team via email or phone on 0800 169 6343 (freephone) or 020 36 95 06 22 (landline) Mon-Fri 08.00-16.00